Every legal document, service agreement, and compliance policy in one place. No digging through footers. No hunting for PDFs. Easy access to everything you need.
Core legal documents governing how we operate, how we handle your data, and what you can expect from our products.
How we collect, use, store, and protect your personal data. Covers customer data, device telemetry, and website analytics.
The agreement governing your use of Nova products, services, and the NovaAssure platform. Consolidates the former "Terms and Conditions" and "Terms of Use" into one clear document.
Coverage details for all Nova hardware products, including warranty duration, what's covered, exclusions, and return/replacement procedures.
Contracts and applications for Nova wireless services and commercial accounts.
Terms governing Nova's multi-carrier wireless connectivity services, including data plans, SIM management, carrier switching, and service level commitments across AT&T, T-Mobile, and Verizon networks.
Application for establishing a commercial credit account with Nova Mobile Systems. Required for enterprise-scale deployments and net-term billing arrangements.
Data protection and regulatory compliance documentation. Detailed policies and frameworks are maintained on our Security & Trust page.
Our commitments under the EU General Data Protection Regulation, including data processing terms, sub-processor lists, and cross-border transfer mechanisms.
California-specific privacy disclosures covering consumer rights, data categories collected, opt-out mechanisms, and our obligations under CCPA and CPRA.
How long we retain different categories of data, including GPS telemetry, video footage, account data, and support records. Covers retention schedules and deletion procedures.
Technical documentation, datasheets, and integration guides for Nova hardware and the NovaAssure platform.
Technical specifications, dimensions, power requirements, connectivity details, and environmental ratings for all Nova tracking devices and sensors.
Step-by-step installation instructions for vehicle trackers, asset trackers, SeeAssure cameras, and OBD diagnostic units. Includes wiring diagrams and mounting recommendations.
REST API reference for the NovaAssure platform. Authenticate, query device data, manage geofences, pull reports, and integrate with your existing systems programmatically.
Can't find the document you need? Our team can help locate specific agreements, provide custom compliance documentation, or answer questions about any of our policies.
docs@novamobilesystems.com